So your company is moving to SIP... but what about your fax machines? Long-time Level 3 sales engineer, Rich Prohaska, joins Mike to give us some great "best practices" for faxing (well) over SIP.

SIP? PRI? Hosted VoIP? We know you don't care about any of them but which should your company be using? Mike takes the mic and answers this question for IT Nation. Having worked with voice from every provider imaginable for 17 years, and a consumer of business voice for 13, Mike has strong opinions on this topic and let's 'em fly.

Long-time voice and data engineer and current sales engineer for Fusion, Roger Arnett shares 5 best practices for insatlling SIP trunking. Roger has engineered hundreds of SIP installations and has gathered a vast amount of wisdom on this topic. From how to evaluate your access method, to how to fill out porting paperwork properly, to how to set up test calls, Roger tells us several easy-to-understand methods to ensure your company has a flawless SIP installation.

Appia's Co-Founder and VP of Legacy Systems, Bill Bollinger, discusses his tips for IT Departments on SIP Security. As someone who's been around VoIP for as long as anyone and who's company has thousands of SIP hack attempts everyday, Bill knows his stuff and has some simple yet great tips when it comes to how to choose a secure SIP provider, how to set up your credentials in a way that reduces risk and what to do if you're getting hit with a barrage of phantom calls.